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What is the refund process?

To initiate a return or exchange process, follow these steps:

  1. Login to your account on Costless Warehouse.
  2. Go to My Account > Orders.
  3. Locate the order you wish to submit a return for, and press Return Items.
  4. Complete the return request form. If you choose the reason as Other, make sure to explain the situation in the Comments box.
  5. Once you submit your return request form, a Costless Warehouse representative will contact you within 48 hours.

For more details, see our Shipping & Returns policy: