To initiate a return or exchange process, follow these steps:
- Login to your account on Costless Warehouse.
- Go to My Account > Orders.
- Locate the order you wish to submit a return for, and press Return Items.
- Complete the return request form. If you choose the reason as Other, make sure to explain the situation in the Comments box.
- Once you submit your return request form, a Costless Warehouse representative will contact you within 48 hours.
For more details, see our Shipping & Returns policy: http://costlesswarehouse.com/shipping-returns.